Privacy Policy

Welcome to Brande It ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, https://brandeit.co.za, or use any of our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website or contact us:

• Full Name
• Email Address
• Phone Number
• Company or Business Name
• Information you provide through contact forms
• Messages sent through our website
• Technical information such as your IP address, browser type, operating system, pages visited, and device information
• Cookies and website usage information

2. How We Collect Your Information

We collect information when you:

• Submit a contact or enquiry form
• Request a website quotation
• Contact us via WhatsApp, email, or telephone
• Subscribe to updates (where available)
• Browse our website
• Accept cookies on our website

3. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotations and proposals
• Design, develop, host, and maintain websites
• Communicate regarding existing projects
• Improve our website and services
• Provide customer support
• Detect fraudulent or malicious activity
• Comply with legal obligations

We only use your information for legitimate business purposes.

4. Cookies

Our website uses cookies and similar technologies to:

• Improve website performance
• Remember your preferences
• Understand how visitors use our website
• Measure website traffic and performance

You can disable cookies through your browser settings, although some features of the website may not function correctly.

5. Third-Party Services

We may use trusted third-party providers to help operate our business. These may include:

• Website hosting providers
• Domain registration services
• Analytics providers (such as Google Analytics)
• Email service providers
• Security and spam protection services

These providers only receive information necessary to perform their services and are expected to protect your information appropriately.

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared:

• When required by law
• To protect our legal rights
• With trusted service providers assisting us in delivering our services

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

While we strive to protect your information, no method of transmitting or storing data over the internet is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal and accounting requirements
• Resolve disputes
• Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised where appropriate.

9. Your Rights

Subject to applicable law, including the Protection of Personal Information Act, 2013 (POPIA), you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where legally permitted
• Object to certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children under the age of 18 without appropriate parental or guardian consent.

If we become aware that such information has been collected unintentionally, we will take reasonable steps to remove it.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

The updated version will always be published on this page together with the revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy.